Support

Annual Service Agreement & Annual Licensing Agreement

Avoid problems that can occur with hardware failure and out-of-date software versions by maintaining your Annual Service Agreement & Annual Licensing Agreement with Barr Systems. Your investment in an Annual Service Agreement or Annual Licensing Agreement provides a complete year of:

• Barr hardware replacement in case of failure (excluding tape drives)

• Software updates and new documentation releases upon request

• Toll-free technical support

• Electronic support via BarrCentral, Internet e-mail or FTP server

Barr hardware is also available to be placed on-site to reduce downtime in case hardware failure should occur.

Our technical support team of highly trained individuals is available to help you weekdays from 8:30 a.m. to 5:30 p.m. Eastern time, but they cannot help you unless an Annual Service Agreement or Annual Licensing Agreement is in place.

To learn more about our Annual Service Agreement (ASA) or Annual Licensing Agreement (ALA), call or e-mail our sales department today or visit BarrCentral to get a quote for your system!